Shipping & Returns

Shipping

Domestic Shipping (United States)

• Free Standard Shipping: On all orders over $75 (5-7 business days)
• Standard Shipping: $6.95 for orders under $75 (5-7 business days)
• Expedited Shipping: $12.95 (2-3 business days)
• Overnight Shipping: $24.95 (next business day, order by 2pm EST)

International Shipping

We ship to most countries worldwide. International shipping rates are calculated at checkout based on destination and order weight. Typical delivery times are 7-14 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Packaging

All pens are shipped in their original manufacturer packaging, carefully cushioned with protective materials, and placed in a sturdy outer shipping box. We take great care to ensure your pen arrives in perfect condition.

Returns & Exchanges

30-Day Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return any unused, unaltered item within 30 days of delivery for a full refund or exchange.

Return Conditions

• Items must be unused, unaltered, and in original packaging
• All accessories, documentation, and tags must be included
• Engraved items cannot be returned
• Items marked as "Final Sale" cannot be returned
• Return shipping is free for domestic orders

How to Return

To initiate a return, please contact our customer service team at returns@legacypenhouse.com with your order number and reason for return. We will provide you with a prepaid return label and instructions.